Question 1

Where is ANSO Med Spa located?

Accepted Answer

ANSO Med Spa is located at 315 Fifth Avenue, Suite 1004, New York, NY 10016, on the corner of 32nd Street and 5th Avenue in Koreatown, Midtown Manhattan. Entrance is on 5th Ave, 10th floor. Call or text 917-900-8600 if you need help finding us.

Question 2

What are ANSO Med Spa's hours?

Accepted Answer

ANSO Med Spa is open 7 days a week, Monday through Sunday, 10:00 AM to 7:00 PM.

Question 3

What is the Meridian Lymphatic Detox Facial?

Accepted Answer

The Meridian Lymphatic Detox Facial is ANSO's signature treatment, combining traditional Chinese medicine with lymphatic drainage. It uses meridian lymphatic massage, acupressure, and deep tissue techniques to detox the body, lift and firm the face, improve microcirculation, tone facial muscles, and clear lymphatic pathways.

Question 4

What HydraFacial systems does ANSO use?

Accepted Answer

ANSO uses both the HydraFacial MD Edge system and the Korean Hydro Magic Facial system. They also customize their own peels using natural enzyme products.

Question 5

Is there downtime after a facial at ANSO Med Spa?

Accepted Answer

There is generally no downtime after ANSO facials. They recommend waiting 2-4 hours before applying makeup, and avoiding direct sun exposure if you have sensitive or acne-prone skin.

Question 6

Can I get a facial if I am pregnant?

Accepted Answer

Yes. ANSO recommends facials after the first 12 weeks of pregnancy. They offer a 60-minute Organic Natural Facial specifically designed for pregnant women.

Question 7

What is the Fotona 4D laser treatment?

Accepted Answer

Fotona 4D is a non-invasive laser treatment using two wavelengths and four modes: SmoothLiftin (intraoral tightening around nasolabial folds and mouth), FRAC3 (targets superficial skin imperfections), PIANO (deep collagen stimulation and skin tightening), and SupErficial (resurfacing peel that reduces fine lines, wrinkles, and pore size). No downtime. Most patients see improvement after just one treatment.

Question 8

How do I prepare for Fotona 4D laser treatment?

Accepted Answer

Avoid sun exposure that changes your baseline skin color for 4-6 weeks before treatment. No chemical peels or deep exfoliation within 4 weeks. Stop Retin-A, retinols, glycolic, salicylic, and alpha hydroxy acids 5-7 days prior. Wait 2-4 weeks after injections or other laser treatments. Inform ANSO of any prescription medications or history of cold sores.

Question 9

How do I prepare for POTENZA RF Microneedling?

Accepted Answer

Avoid sun exposure that changes your baseline skin color for 4-6 weeks before your appointment. No chemical peels or deep exfoliation within 4 weeks. Stop Retin-A, retinols, glycolic, salicylic, and alpha hydroxy acids 5-7 days prior. Inform ANSO of any prescription or OTC medications.

Question 10

Does laser hair removal hurt?

Accepted Answer

For most people, laser hair removal at ANSO does not hurt. Most clients describe the sensation as similar to snapping a rubber band against the skin. Those with higher sensitivity may experience minor discomfort. Proper beforecare and aftercare reduce discomfort significantly.

Question 11

What laser device does ANSO use for hair removal?

Accepted Answer

ANSO uses an FDA-approved 808 wavelength diode laser for hair removal. It can be adjusted for your specific skin type and color for maximum efficiency, and targets only the hair follicle, leaving surrounding skin untouched.

Question 12

Who is a good candidate for laser hair removal?

Accepted Answer

Laser hair removal at ANSO is suitable for men and women over 18. The 808 diode laser works for all skin types (Fitzpatrick 1-5, and is safe but less optimal on type 6). It is most effective on dark hair. It is not suitable for treating areas with tattoos.

Question 13

How many laser hair removal sessions do I need?

Accepted Answer

Multiple sessions are required because laser only affects follicles in the active growth (anagen) phase, which is 20-40% of hair at any time. Most clients achieve over 75% hair reduction with a full course of treatment.

Question 14

How do I book an appointment at ANSO Med Spa?

Accepted Answer

Book online at annsofia.com: select your service and add-ons, fill in your information, then provide a credit card for the cancellation policy only (no charges before your appointment). You can also call or text 917-900-8600.

Question 15

What is ANSO Med Spa's cancellation policy?

Accepted Answer

ANSO has a 16-hour cancellation policy. Cancellations, reschedules, or no-shows within 16 hours of the appointment are charged the full service price, for any reason. Arrive 5 minutes early. Late arrivals within a 15-minute grace period end at the scheduled time. After 30 minutes, the appointment is treated as a no-show.

Question 16

Does ANSO Med Spa offer memberships?

Accepted Answer

Yes. Three monthly membership tiers: Silver at $179/month (treatments up to $200), Gold at $229/month (treatments up to $275), and Platinum at $299/month (treatments up to $499). Each includes monthly treatment credit and priority booking.

Question 17

Can I share my prepaid sessions or packages?

Accepted Answer

Yes. Prepaid sessions at ANSO can be shared with family members and friends, or used as product credits. Packages expire at 3 months per session purchased (e.g., a 3-session package is valid for 9 months).

Question 18

What is the refund policy at ANSO Med Spa?

Accepted Answer

No refunds for completed services, but ANSO will work to remedy any unsatisfactory results if notified within 3 days. For prepaid packages, a 7-day exchange or refund period applies from purchase. After 7 days, sessions can be transferred, gifted, or used as product credits. Products: lightly used items exchangeable for store credit within 14 days; unopened products returnable within 14 days.

Question 19

How do I choose the right massage at ANSO?

Accepted Answer

ANSO offers three options: Deep Tissue Massage for deep pressure and body pain relief; Lymphatic Drainage Massage at medium pressure for detox and relaxation; and Swedish Massage for gentle relaxation and tension release.

Question 20

Is ANSO Med Spa open on weekends?

Accepted Answer

Yes. ANSO Med Spa is open 7 days a week including Saturday and Sunday, from 10:00 AM to 7:00 PM.

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